Navigating Expectations

A Product Manager’s Guide to Emotional Agility

Leo Leon

In the dynamic world of product management, where the pressures of deadlines and deliverables are a constant companion, understanding the intricate dance between expectations and mood can be transformative. Every product manager knows the thrill of a successful launch or the satisfaction of positive feedback. Yet, lows often match these highs — missed targets, unexpected feedback, or shifting market demands. Recognizing how our expectations shape these emotional landscapes is crucial not only for our professional performance but for our well-being, too.

Every product manager knows the thrill of a successful launch or the satisfaction of positive feedback. Yet, lows often match these highs missed targets, unexpected feedback, or shifting market demands.

Expectations are powerful: they can propel us forward with anticipation or weigh us down with dread. As product managers, our role often places us at the helm of setting these expectations — for ourselves, our teams, and our projects. We chart the course, marking the map with goals we believe are achievable and worthwhile. But what happens when the winds change? The answer lies in the delicate balance of ambition and adaptability.

In the professional realm, aligning expectations with realistic goals and clear communication can dramatically alter our work experience. When a project meets our expectations, our mood is buoyed, and our teams thrive under the glow of success. Conversely, unmet expectations can spiral into frustration or disappointment, clouding our judgment and dampening team morale. The key is to set flexible, clear, and attainable goals that challenge the team but also consider the tech industry's inevitable variables.

What happens when the winds change? The answer lies in the delicate balance of ambition and adaptability.

This understanding becomes even more profound when we apply it to our lives. As product managers, managing expectations can also help us navigate the personal spheres of relationships and self-growth. Like any human endeavor, our expectations for personal interactions and achievements can set the stage for satisfaction or disappointment. By consciously moderating our expectations, we can maintain a steadier emotional state that allows us to appreciate the present and prepare for the future optimistically.

But how do we strike this delicate balance? The first step is awareness. Recognizing that our moods are transient and often influenced by our expectations allows us to manage them more effectively. This does not mean lowering our standards or accepting less than we can achieve. Instead, it means embracing a mindset of flexibility and continuous learning. It involves setting benchmarks that are both aspirational and grounded in the realities of our current circumstances.

Recognizing that our moods are transient and often influenced by our expectations allows us to manage them more effectively.

Furthermore, adopting a Stoic approach can be beneficial. Stoicism teaches us to detach from the outcomes we cannot control and focus instead on our efforts and reactions. For a product manager, this could mean focusing on the development and innovation process rather than just the end product. It means celebrating the small victories and learning from the setbacks.

Lastly, embracing a practice of reflection can help. Regularly taking stock of our expectations and their impact on our mood can lead to greater emotional agility. For product managers, this could translate into more effective leadership, a happier team, and, ultimately, more successful products.

Stoicism teaches us to detach from the outcomes we cannot control. Regularly taking stock of our expectations and their impact on our mood can lead to greater emotional agility.

As we navigate the complex waters of product management, understanding the link between expectations and our transient moods is not just about professional survival. It is about thriving in a role that is as much about managing products as managing people — including ourselves.

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Leo Leon
Leo Leon

Written by Leo Leon

Technical Product Manager | Follow for Biteable Insights

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